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Shipping Policy

Shipping Policy

Thank you for shopping with CG Activewear. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are processed after payment is successfully received.

Processing times may vary depending on order volume, product availability, weekends, holidays, or other business conditions.

If there is an issue with your order, we may contact you using the email address or phone number provided at checkout.

2. Shipping Method

Orders are shipped within the United States using USPS, unless otherwise stated at checkout.

3. Delivery Time

The estimated delivery time is generally 2–5 working days after the order has been processed and shipped.

Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier delays, weather, holidays, incorrect shipping information, or other circumstances outside our control.

4. Shipping Fee

A flat-rate shipping fee of $7.99 may apply to eligible orders.

Shipping rates and available delivery options will be shown at checkout before payment is completed.

5. Shipping Locations

CG Activewear currently ships within the United States.

If shipping to your location is unavailable at checkout, please contact us before placing an order.

6. Order Tracking

When your order ships, tracking information may be sent to the email address provided at checkout.

Please allow time for the shipping carrier to update tracking information after the label is created.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

CG Activewear is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer.

If your package is returned to us because of an incorrect address, additional shipping fees may apply to resend the order.

8. Lost, Delayed, or Stolen Packages

Once an order has been handed to the shipping carrier, delivery is handled by the carrier.

If tracking shows that your package was delivered but you did not receive it, please check with neighbors, your local post office, or the shipping carrier.

If you need assistance, contact us at [support@cgactivewear.store], and we will do our best to help.

9. Damaged Packages

If your order arrives damaged, please contact us within 3 days of delivery. Include your order number and photos of the damaged item and packaging.

10. Contact Us

For shipping questions, please contact:

CG Activewear

14204 Sawtooth Forest Trail

Conroe, TX 77384

United States

Phone: (936) 697-3324

Email: [support@cgactivewear.store]